Frequently Asked Questions
Here at LinkNow®, we hear a lot of questions about who we are, what we do, how we do it and why. We’re more than happy to answer. If you don’t find what you are looking for here, feel free to contact us. We’re happy to help.
Who is LinkNow®?
LinkNow® is a web design and marketing company. We were founded in 2009 – and as of this writing have over 10,000 active clients. That’s a lot in case you were wondering! We are a young, dynamic and hardworking crew – and we are all very proud of our company and what we have accomplished together. We are actively developing and helping market websites affordably for small to medium sized businesses all over North America.
What makes LinkNow® different than the rest?
We are proud to be the only company we know of to-date that offers you the ability to view your website before you make a purchase which is a pleasant change to the old, leave a deposit and wait for your site mentality. We also work extremely quickly – especially if you compare those slow-pokes who call themselves our “competition”. We create a demo site to give you a true feel of what the end product will be and are able to service all your website needs under one roof.
What does LinkNow® provide?
We are a one stop shop for all your web needs. Click here to view a detailed list of everything you get with our different LinkNow® packages.
How soon after signing up will my website go live?
If we are placing the site on a domain we are purchasing, your website will go live within 10 to 20 business days from the date of purchase. If we are placing the site on a domain you currently own, your website will go live in 10 to 20 business days from the date you provided us with your domain credentials. If you have requested to approve the site prior to it being placed live, then your site goes live only once you have approved it.
Why do I need a site?
In this day and age, more people than ever are using the internet to find and research businesses before ever picking up the phone to call. If you are not online you are missing out on the growing number of people who will only do business with businesses they can research.
Here's more reasons why you need a site:
- Cost effective. At prices as low as $199.95 per month (after your design fee is covered), websites provide the most bang for your buck in terms of cost to a potential viewer of any form of marketing out there today.
- Enhances your current marketing efforts. Are you running ads in local papers and directories? Add a link to your website and provide your clients with pages and pages of information about your company and products without paying “per word”.
- Open 24 Hours a Day. Most research is done at night when your clients get home from work. If they can’t get information on your company when they need to, they will move on to the next company that is providing the answers they need. Just give your website address on your answering machine and allow clients to get information about your company when you can’t give it to them.
- Clients expect you to have one. These days if you don’t have a website, that says something about your business. It shows you are not keeping with the times and may be outdated. With our professional website designs, your company will be displayed as it should – a professional, advanced and modern.
- MOST IMPORTANT REASON OF ALL! CLICK HERE Go to the Google search bar on your right, type in your industry and your zip code: What do you see? If you are seeing your competitors there and not your business, guess who your potential clients are seeing? It’s time to get online, call (888) 667-7186 to learn what we can do for you.
Will my site show up on Major search engines such as Google, Yahoo, Bing?
When we put your website live, we will submit your site to be crawled and indexed by Google, Yahoo and Bing. On top of that, if you are on a marketing package, we will also create a Google Analytics account, add analytics tracking onto your site as well as add your site into Google's Search Console. Having analytics attached to your site is a minor ranking factor and linking to the search console will allow us to get any notifications about any potential issues with the sites and troubleshoot them right away.
Do you guarantee first page listings on search engines?
We do our best to help you feature prominently on major search engines, we make sure that by using the right content, page titles, meta tags and descriptors your site has the best chance of achieving a great ranking. However, no company can guarantee first page rankings, there are too many factors involved. That being said, we do have options we can discuss. Just give us a call and we will let you know what we can do for you.
What happens after I make the purchase?
Once your payment is successfully processed you will receive a welcome email from our President along with our Terms and Conditions. Once you review and agree to our Terms & Conditions you will receive your login information to access your Members Area account. With your account, you will be able to easily make changes to content, submit photos, logos and request a call with different departments. Within 24-48 hours from your purchase, you will also receive a Welcome Call from one of our Customer Care agents who will assist you in getting your site live.
Can i keep my current Domain Name (URL)?
If you already have a domain (url) you can continue to use it with our web design. Don't worry, even if eventually you leave LinkNow®, you still keep your domain.
Do I get support after my site is live?
Every website package comes with allocated monthly time for your account. You are free to contact us each month to make modifications to your site. If you surpass the allotted package time for any given month you will be billed at a rate of $85 per hour for additional work.
Why do the websites look different on my smartphone / tablet / laptop than on my desktop?
The website is responsive, which means that the layout of the website will change depending on the size of the screen you are viewing the website. Font and photo sizes will change to be better viewed on that screen.
Does it cost money to make changes to the content after it has been placed on my website?
No, content changes are included in your monthly fee. You will simply login to your Members Area and submit the changes. Once submitted, you get a copy and so does your Designer Assistant!.
If I get a website with LinkNow®, who owns it?
You will maintain ownership of your website. With certain setups we might own the website for the first 6 months, but in most scenarios, you will have full ownership of your website right away.
If I already have a website, what happens to my old site once my new one is launched?
When you get a new site your old one will be removed. We don't back up your old site, but if you're nervous about switching talk to our website consultants about steps that can be taken to ease the transition.
What is the difference between Local and organic Marketing
Local Marketing is exactly that, Local Marketing. It specifically targets the community that surrounds the physical address where your business is located, appearing in the map section of Google search. Organic Marketing is how your website is optimized and setup including content supporting your keywords and backlinks. These results will appear under the map section and will give you the ability to target a mass market.
What is a Citation?
A citation is a directory where you can find the mention of your business information on the web, primarily dealing with your company name, address and phone number (NAP)
I am in Los Angeles, CA can I target clients in San Francisco, CA
Local Marketing will not target any city other than your geographical location – thus the name ‘local’. Your Organic Marketing is designed to target a wider market and will give you the online visibility for other cities. For instance, a business located in Los Angeles cannot have ‘local’ marketing for San Francisco, CA. Targeting markets outside of your local area is possible with Organic Marketing.
Can I use a PO Box for my “Google My Business” address?
No. Google has strict quality guidelines that must be adhered to in order to avoid the business being flagged or suspended on Google Maps. Google’s guidelines states that mailing addresses such as PO Boxes are not allowed. This also applies to virtual offices, storage lockers, and shipping stores such as UPS, FedEx, etc.
I do not have a business address, what do I do?
Google policy insists that businesses use either their home address (which can be hidden for privacy) or a public commercial address with permanent signage such as a storefront, office, or clinic. When we submit your business to online directories, and you are using your home address we can either omit the street address entirely or mark it as hidden from public view.
Can I have two businesses sharing the same address?
Yes, however. Google policy requires each business to have a unique phone number, business name and website and must be different industries. The business as well cannot overlap. For example, a Bookkeeper and Accountant could possibly provide the same services. Therefore, they cannot share the same location. Having two separate businesses sharing the same address (for instance, your home residence) creates a conflict online that will negatively impact your ranking ability. If you are in a building and it is associated with a suite number, then that would qualify as having a unique address.
Can you delete the negative review on my Google Business Listing?
We can submit an appeal to Google Support and request for them to remove the review. However, if the user and the review are in compliance with Google policies, it is unlikely they will remove it. Reviews that do violate Google review policies are flagged by us, but it can still take some time before they are removed
Can I create a category on Google?
No. Business Listings do not allow us to create unique categories. Google provides a list of categories for businesses and we select the category which best describes your business. If your industry is “unique” we will choose a more general category that will still accurately represent your main services.
Why do your sites have so much content on my website?
We are often told “My clients are not going to take the time to read all this information, they just want to get to my website, get the phone number and call me.” This is true for the most part. Let us explain, Content is extremely vital when it comes to Google picking up your website as a relevant search result. Content on your website tells Google your website is a valuable source of information for the keyword being searched and will give your website a better chance of coming up, which will allow clients to find you and get your phone number.
What are backlinks, and why are they important?
Backlinks are mentions of your website that come from a domain with a high authority that is relevant to your industry. Theses “Online Properties” can be things such as blogs. When you have lots of backlinks, citing your website from other places, your website starts to gain more authority, and because of this, search engines such as Google will want to start listing your website higher up on their search results page. Having good quality backlinks is an extremely important ranking factor when you are marketing your website online especially in a high competition area.
What happens after my purchase is made?
Once your payment is successfully processed you will receive a welcome email from our President along with your username and password to your Members Area. Once you log in you will find the Terms and Conditions to review. Once you review and agree to our Terms & Conditions you will have full access to your Members Area account.
With your account, you will be able to easily make changes to content, submit photos, logos and request calls with different departments. Within 24-48 hours from your purchase you will also receive a Welcome Call from one of our Customer Care agents who will assist you in getting the information confirmed and sent to the Design Queue.
What is a landing page?
A landing page is a page associated with your website, which targets, and is optimized for a specific topic and a specific city. When you have an extremely targeted page on your website, Google will be able to consider this page the most relevant page on the website and will have a greater chance at showing up for that particular search word in the desired area.
If I purchase a Logo Redraw, what can I expect?
When we receive your logo, we will simply clean up the lines, text and colors to make them crisper. As we are not creating a customized logo, there are no revisions included. We send you the raw file which will then allow you to use this logo for things such as ads, websites, banners any company vehicles etc.
Why should I hire a writer from LinkNow®?
Writing for an online audience is different from writing offline. When you search for something online search engines look at website pages to see what will best answer your question and who has the most relevant content to support it.
Our team will research the specific keywords and related keywords that are being searched for in your area to help your website be found. We also structure our pages to be easily scanned by a prospective client, so they find the information they are looking for quickly.
Do you write blog articles?
We can offer that service, please send us an email at email@example.com with what you have in mind and somebody from our content team will be in contact with you
Do you sell consumer sites?
No, we only sell products and services to businesses.