With platforms like Google Business Profile becoming the go-to source for customer feedback, negative reviews can significantly impact your brand’s image and, ultimately, your bottom line. What do you do when a scathing review pops up on your profile? Allow the experts at LinkNow Media to walk you through the process. This guide will explore how to handle negative Google Business Profile reviews, the common reasons people leave them, when you can have them removed, and how to respond effectively when a review is legitimate. Why Do People Write Negative Reviews? Before diving into how to address negative reviews, it’s essential to understand why they occur in the first place. People leave negative reviews for a variety of reasons, often stemming from a perceived bad experience. Here are some common causes of negative reviews: •Poor customer service: If your customers feel they were treated rudely or their concerns weren’t […]
Why Mobile Experience Matters in 2024
You see a lot while going about your day, and there’s no end to what it might remind you to do. You see an ad for a car and remember your brakes have been squealing. You see water dripping off a tree’s leaves and remember your tap has been leaking. In these moments, will you wait until the next time you’re at a computer to look up the nearest auto shop or a plumber in your area? In all likelihood, you’ll pull out your phone and search then and there before you forget. Smartphones are an increasingly common way to access information online. Optimizing your site for mobile searches can dramatically improve your online presence and lead to valuable new business, but how do you do it? In this blog, the team at LinkNow will explain the importance of optimizing your site for mobile devices and some key techniques […]
Are You Optimizing for Zero-Click Searches?
Month after month, the zero-click search function on Google becomes increasingly sophisticated. Some businesses and marketers fear that as more people become comfortable with this efficient search feature, the less they’ll peruse Google’s search results page. While it’s true that people might not be scrolling through the Google SERPs, it’s also true that you could be using zero clicks to your advantage. The trick is knowing how to optimize for zero-click searches. In this blog post, we’ll bring you up to speed on zero-click searches, their place in the digital marketing ecosystem, as well as why—and how—you can optimize this search function to your advantage. Read at your leisure, and don’t hesitate to reach out to the LinkNow team if any questions arise during your reading. What Are Zero-Click Searches? If you’ve typed a question like, “How old is Tom Cruise?” into Google recently, you’ve likely seen the zero-click […]
AEO vs SEO: Digital Marketing is Evolving
Just when you thought your marketing strategy was on track, AI has entered the conversation (pun intended) and introduced a wave of disruption. The era of relying solely on SEO to maintain your brand’s visibility in search engines is over. It’s time to embrace answer engine optimization (AEO)—a new digital ally that enhances customer interactions through chatbots and other AI-driven tools. As artificial intelligence continues to shuffle the digital marketing arena and ruffle some feathers, it’s not all that bad. In fact, AI offers unprecedented opportunities for personalization, efficiency, and insight-driven decision-making. Marketers and business owners must adapt to this new reality, leveraging AI to enhance their strategies and ensure their brands remain competitive. To keep up with this trend and find out how to use this new technology to connect with more potential customers, just keep reading! What is Search Engine Optimization (SEO)? SEO, or search engine optimization, […]
The SEO Impact of an Account Executive: Real-Life Success Stories With Jason Stevens
With over 12 years of experience in SEO and marketing, Jason Stevens has transformed the online presence of more than 2,000 clients as an Account Executive at LinkNow. Jason merges his expertise in organic and paid marketing strategies with a personal trainer-like approach. He sets clear expectations, offers consistent support, and holds clients accountable for achieving their desired outcomes. Jason has successfully managed and sold over a million dollars’ worth of website and SEO marketing solutions, consistently delivering outstanding results for thousands of small businesses. His clients praise him as a legend in the field, and his personalized approach has earned him countless 5-star reviews. Beyond his professional achievements, Jason built a robust social media presence, attracting over 14,000 followers with his engaging content about the Toronto Maple Leafs. He eventually sold this account to a prominent Canadian media company, showcasing his prowess in digital marketing. If you’re ready […]
4 SEO Strategies That Still Work in 2024
Of all the off-page, on-page, technical, local, video, and voice search engine optimization (SEO) strategies used in years past, there are some that can still give your site a lot of traction in 2024. In this blog, the digital marketing specialists at LinkNow help you explore the four pillars of SEO that still generate the best return on investment—even after all this time. We examine how user experience (UX), technical SEO, impactful content, and authority work to bring more of your preferred visitors to your site and explain how understanding search intent can help you make sure search engines serve up your site in the right place at the right time. 1. Focus on Creating the Best User Experience Your focus on creating the ideal user experience for your site visitors will pay off when your readers remain on your page instead of bouncing away out of sheer frustration […]
Spotlight on Sara O’Connor: Senior Account Executive
At LinkNow, we are committed to exceptional website development, SEO, and digital marketing services. Sara O’Connor, a Senior Account Executive who has been with the company for over 12 years, personifies this commitment. Sara’s role is integral to our mission of helping businesses thrive online. Her vast experience, client-focused approach, and dedication to personalized service highlight the benefits of partnering with LinkNow. Having worked with countless businesses over the years, Sara understands that each client requires a unique marketing strategy. By leveraging LinkNow’s diverse tools and options, she ensures that each client receives a tailored approach that fits their specific situation and maximizes their online presence. Approaching her business relationships with a compassionate and problem-solving approach, she makes every effort to work within clients’ budgets, pairing them with a suitable marketing plan that delivers optimal results at a cost that suits them best. When it comes to trust and […]
The Power of Personalization: Ryan Macdonald, Elite Account Executive
Digital marketing is a complex landscape, with many factors influencing success and many fields of technical expertise. The role of an Account Executive (AE) is to be your guide, walking you through all the terrain, explaining what you’re seeing, and ultimately getting you where you want to be. Ryan MacDonald has been at LinkNow for seven years. Having started in the Marketing Department, he has spent the last couple of years as the AE for Elite clients, those clients who have reached a certain monthly investment threshold. He acts as their primary point of contact, listening to their concerns, explaining their results, and working on strategies to improve. The idea behind the AE role, Ryan explains, is to provide a solution for clients to “the challenge of speaking to three different people.” You’ve likely had the experience before of being transferred between different departments, trying to get an answer […]
Is Your Website Secure?
When you run a business, your website is an extension of your identity. Maintaining a strong digital presence is crucial for commercial operations looking to get ahead in today’s competitive marketplace. However, just as your brick-and-mortar location needs to be secured against potential threats, so does your website. Cyber crimes are an unfortunate reality of digital spaces, and when your website is compromised, it can jeopardize your and your clients’ data. Asking the question, “Is your website secure?” is a complicated query. Knowing the answer can make the difference between thriving, impressive commercial growth and a potentially harmful breach. In this blog, we’ll discuss the complex terrain of cybersecurity and explore some tips for bolstering your own website’s security. What Is Website Security? Before exploring some tips for improving your website’s security, it’s important to clarify what it is and why it matters. As a concept, website security refers […]
The Art of Coordination: The Crucial Role of Account Executives in Successful Online Marketing
When clients reach their three-month mark with LinkNow, they receive a call from someone genuinely invested in their overall well-being, both professionally and personally, someone who is committed to ensuring client satisfaction and possesses the expertise to address any concern, someone they’ll likely develop a strong and enduring relationship with throughout their LinkNow journey. This someone is their Account Executive. As an Account Executive (AE) who’s been with LinkNow for over 10 years, Jon Borshy can recall a time when he handled almost everything for clients, from submitting website changes and advising on which backlinks should be created to custom content requests and selling paid ads when LinkNow introduced this service. As LinkNow grew rapidly, he watched other departments grow and gained what he calls “invaluable training” in how to direct the company’s resources to achieve a client’s wishes and vision. Every LinkNow client receives a check-in from their […]